ISO 9001 is a management system that has the characteristics of a process approach to improve the effectiveness of quality management in a company. Meanwhile, the quality management system itself is the ability of a company or service provider to maintain the quality of the products and services it sells
It is an international standard in implementing an information security management system or better known as Information Security Management Systems (ISMS). Implementing the ISO 27001 standard will assist an organization or company in establishing and maintaining an information security management system (ISMS).
ISMS is a set of interrelated elements with organizations or companies that are used to manage and control information security risks and to protect and maintain the confidentiality, integrity and availability of information.
Is an international standard that regulates occupational health and safety or K3 in an organization or agency. The application of this standard will enable organizations or agencies to actively implement and evaluate OSH management systems and prevent accidents and health impacts experienced by their workers.
Not only guaranteeing the safety and health of workers, ISO 45001 also aims to increase work productivity and comfort at work.
Is an international standard that discusses IT-based service management. This standard was first released in 2005 and then revised in 2011 and 2018 and has a discussion of the service management system (SMS).
The scope of discussion for ISO 20000-1 covers various aspects, including the development, implementation, maintenance, and improvement of IT-based service management periodically.
In order to achieve the Company’s Vision and Mission and increase the value of the Company which has a positive impact on stakeholders and encourages development and improvement of employee performance, PT. Pasifik Satelit Nusantara has implemented a Quality Management system that refers to International Standards ISO 9001:2015.
It is company policy to every employee gets a safe and healthy place to carry out his daily duties. In principle, all parties must try to participate take positive steps so that all employees are guaranteed in working safely and healthily.
PSN always implements Occupational Health and Safety which aims to maintain zero accident in all work practices. PSN believes that good safety will lead to good business.
Broadly speaking, this policy is :
The ISO 200001 standard is one of the significant requirements for companies running businesses in the IT sector. Its ownership will provide various benefits, including:
1. Brand Credibility
The first advantage that you can get from implementing the ISO 20000-1 standard is related to brand credibility. Customers will value your company more positively thanks to the implementation of this international standard.
Its existence can be a guarantee of quality service in the eyes of customers. Therefore, it is not surprising that your company will get extra benefits that help in winning business rivalry.
2. Increase Customer Satisfaction
ISO 20000-1 helps companies choose a comprehensive approach to providing effective IT services. You can also implement the right policies, procedures, and process steps to make it happen. As a result, you can provide IT services that make it easy for customers to use them.
Furthermore, the implementation of ISO 20000-1 helps employees understand their respective duties and responsibilities. Employees can work more effectively and efficiently in providing the best service to customers. As a result, customers can get satisfaction from the company’s services.
3. Continuous Improvement Systems
Implementing ISO 20000-1 helps companies take a continuous process-based approach. This approach provides benefits in helping to improve management systems and business simultaneously.
Continuous improvement systems are essential in the use of IT in business. Moreover, the IT world has a very rapid rate of change. With regular monitoring and review, companies can respond to the changes to not disrupt business operations.
